Service Solicited - 2023 - bibliotheca, LLC - Bibliotheca Service & Maintenance/Extended Warranty bibliotheca,LLC-3169 Holcomb Bridge Rd,Ste 206-Norcross,GA 30071-1328
ill bibliotheca
Service & Maintenance/Extended Warranty Quote
Bill To Ship To
Eagle Public Library Eagle Public Library
100 N.Stierman Way 100 N.Stierman Way
Eagle ID 83616-5162 Eagle ID 83616-5162
United States United States
Quote QUO-US 12046 Date 06/13/2023
Customer: C0001070-US Payment Terms: Net 30 Days
Quote Expiration: 09/11/2023 Contract Number: 18164
Term: 09/27/2023-09/26/2024
Item Quantity Net Price Net Extended
RFID workstation shielded NA 1 182.64 182.64
7669084
Eagle Public Library
September 27,2023-September 26, 2024
RFID workstation shielded NA 1 182.64 182.64
7669085
Eagle Public Library
September 27, 2023-September 26,2024
bibliotheca RFID workstation TM USB 1 182.64 182.64
FS-EPL-WKSTN USB-001
Eagle Public Library
September 27,2023-September 26,2024
804 1 918.70 918.70
80400548
Eagle Public Library
September 27,2023-September 26,2024
8405 1 1,126.37 1,126.37
84050190
Eagle Public Library
September 27,2023-September 26,2024
8405 1 1,126.37 1,126.37
84050189
Eagle Public Library
September 27,2023-September 26,2024
8405 1 1,126.37 1,126.37
84050188
Eagle Public Library
September 27,2023-September 26,2024
895 1 209.21 209.21
P1210483
Eagle Public Library
September 27,2023-September 26,2024
bibliotheca,LLC-3169 Holcomb Bridge Rd,Ste 206-Norcross,GA 30071-1328
ill bibliotheca
Item Quantity Net Price Net Extended
895 1 209.21 209.21
P1210484
Eagle Public Library
September 27,2023-September 26,2024
895 1 209.21 209.21
P1210482
Eagle Public Library
September 27,2023-September 26,2024
9102DM 1 1,866.09 1,866.09
91201678
Eagle Public Library
September 27,2023-September 26,2024
9102DM 1 1,866.09 1,866.09
91201677
Eagle Public Library
September 27,2023-September 26,2024
Heartland Annual Subscription 1 523.95 523.95
53069603
Eagle Public Library
September 27, 2023-September 26,2024
Heartland Annual Subscription 1 523.95 523.95
53098500
Eagle Public Library
September 27,2023-September 26,2024
IibraryConnect devices, 1 year subscription, 1-5 devices 1 999.00 999.00
License
Eagle Public Library
September 27,2023-September 26,2024
RFID gate premium (Direct mount), 1 aisle 1 1,949.00 1,949.00
6505768
Eagle Public Library
September 27,2023-September 26,2024
staffconnect Gate 1 99.00 99.00
Eagle PL License
Eagle Public Library
September 27,2023-September 26,2024
Total: 13,300.44
Currency: US Dollar
bibliotheca,LLC-3169 Holcomb Bridge Rd,Ste 206-Norcross,GA 30071-1328
ill bibliotheca
Terms and Conditions
WHAT WE WILL DO:
Hardware: In consideration of payment of the agreement price,and according to service level purchased, Bibliotheca will furnish labor
and replacement parts necessary to maintain the Equipment specified in this agreement in proper operating condition during the term
of this agreement, provided that the Equipment is installed by an authorized Bibliotheca Service Provider and used as directed.This
Service Agreement covers Equipment failure during normal usage.Bibliotheca agrees to provide:
• On-site remedial maintenance during On-Site Coverage Hours (except for depot repair agreements)When Bibliotheca is notified
that the Equipment is not in good working order. Bibliotheca will provide a toll-free telephone number for Customer to place, and
Bibliotheca will receive equipment maintenance service calls twenty-four(24)hours per day, seven(7)days per Week.
•All labor,service parts and Equipment modifications Bibliotheca deems necessary to maintain the Equipment in good working order.
All service parts will be furnished on an exchange basis and will be new parts or parts of equal quality. For certain Equipment,
Bibliotheca reserves the right to replace the entire unit with new equipment or equipment of equal quality when Bibliotheca
determines that replacement is more economical than on-site repair. All Equipment and service parts removed for replacement
become the property of Bibliotheca.
Software: In consideration of payment of the agreement price, Bibliotheca will furnish over-the-phone software support and remote
troubleshooting of the Bibliotheca Software specified in this agreement as well as updates necessary to maintain the Bibliotheca
Software specified in this agreement in proper operating condition during the term of this agreement, provided that the Bibliotheca
Software is installed and used as directed.Bibliotheca agrees to provide:
All software configuration modifications Bibliotheca deems necessary to maintain the Bibliotheca Software in good working order
Bibliotheca Software updates
Internet Filter list updates(as applicable)
A toll-free telephone number for Customer to place and Bibliotheca to receive software support calls. Over-the-phone software
support calls may be placed twenty-four (24) hours per day, seven (7) days per week. Calls will be addressed during Bibliotheca
Software Support Coverage Hours in the order they were received.
WHAT IS NOT COVERED:The basic maintenance fee does not include and Bibliotheca is not obligated to provide or perform repair
of damage or increase in service time caused by(i)failure of Customer to provide continually a proper operating environment and
supply of power as prescribed by the Equipment manufacturer; (ii)accident; (iii)Acts of God, including but not limited to fire, flood,
water,wind and lightning;(iv)neglect,abuse or misuse;(v)failure of Customer to follow Bibliotheca's published operating instructions;
(vi) modification, service or repair of the Equipment by other than Bibliotheca authorized personnel; (vii) use of Equipment for
purposes other than for which designed; (viii)painting or refinishing the equipment; (ix) relocation of the equipment; (x) replacement
of broken or damaged cabinetry;to include items such as lattices, base covers, book check covers, etc.;(xi)electrical work external
to the Equipment; (xii) cosmetic restoration (e.g., filling of holes in floor or walls, plugging or wire run openings, removal of tape
residue, etc.)after removal or relocation of equipment for any reason; (xiii)restoration of Equipment performance when it has been
degraded by placement of unauthorized interference sources within the affected range of said equipment; (xiv) service requests
related to use of markers (strips)other than those manufactured by Bibliotheca or its authorized distributor(s), (xv) modification, or
repair of the Bibliotheca Software by other than Bibliotheca authorized personnel; (xvi) use of the Bibliotheca Software for purposes
other than for which designed;(xvii)virus/hacker activity;(xviii) Non-Bibliotheca Software related updates and upgrades including,
but not limited to, Operation System, Anti-Virus, Intrusion Detection. (xix) labor or materials associated with consumables such as
receipt printer paper, separator jaws, patron counter batteries,and similar items.
RENEWAL:This agreement is NOT automatically renewable. If a renewal agreement is offered by Bibliotheca, the agreement price
quoted will reflect the age of the product and the service costs at the time of renewal.
ENTIRE AGREEMENT:This instrument sets forth the entire agreement between the parties, and no representation, promise or
condition not contained herein shall modify these terms whether made prior to or subsequent to the execution of this agreement.
Submit Purchase Order 1-877-689-2269 or by email to service-renewals-us@bibliotheca.com.
Accepted By: L51K-
Accepted Date.
Customer Purchase Order Number:
Council Approval: 71, 5 tA 0,�3