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Service Solicited - 2020 - MCCi, LLC - MCCi, LLC - JustFOIA Public Records Request Software DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C Prepared For: Eagle, ID Presented By: Brian Meseroll JustFOIA Records Request Solution Issued: March 23, 2020 I4CCi DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C r?I C C . CORPORATE OFFICE BRIAN MESEROLL Sales Department Account Executive 1958A Commonwealth Lane•Tallahassee,FL 32303 (850)701-0725 ext. 1521 Phone(800)342-2633• Fax(850)564-7496 bmeseroll@justfoia.com March 23,2020 Devonte Goodman PO Box 1520 Eagle, ID 83616 Dear Mr.Goodman: I enjoyed speaking with you recently regarding our JustFOIA Open Records Request Tracking Solution. Pursuant to our discussion,we are pleased to enclose our Professional Services Proposal.While reviewing the proposal, please keep in mind the following features included with your JustFOIA subscription: • Hosted Solution:JustFOIA is an affordable fully hosted cloud solution.The application and associated data are hosted on the Microsoft Azure Government Cloud, providing world-class security.This ensures a minimal IT impact for our clients. • Unlimited Users: No matter the number of people you have as part of your process,JustFOIA allows for unlimited users at no additional charge. • Correspondence:JustFOIA handles Internal emails,emails to the requestor,templates,and even discussion threads all within the application. • Training: MCCi offers user training along with administrative training as part of your new JustFOIA subscription. • Focus Group:Our clients are invited to participate in our ongoing JustFOIA Focus Group.A periodic meeting to review product development,solicit new ideas and share best-demonstrated practices amongst other users from around the country. • Enterprise Capability:JustFOIA offers options for managing a specific department's Open Records Requests and can also be expanded to the Enterprise level. Why invest in JustFOIA?We are confident that with the help of JustFOIA,you will experience: • Improved Citizen Engagement and Transparency:The Public Portal is the perfect landing page for citizens to securely search previous requests, publicly posted content,and the status of their current request.A fully customizable online form along with automated receipt verification and communication throughout the duration of their request enhances the requester experience. • Improved Efficiency:Your records request process will be more efficient than ever using our robust workflow engine that offers enhanced communication, automated notifications and reminders,fee tracking and management, request searching and reporting. • Mitigated Risk:Automated request tracking,activity,and deadline management will help mitigate the risk of non-compliance. If you have any questions concerning our proposal or desire additional information, please do not hesitate to contact me.We appreciate your interest and hope that we will have the pleasure of working with you. Sincerely, Brian Meseroll Account Executive DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C EXECUTIVE SUMMARY Transparency in Public Records Requests has become a genuine concern for many organizations.A solution that assists your organization to stay in compliance with the Freedom of Information Act(FOIA) and State laws while being transparent to the public is essential in today's digital age. The confidence of the public is also something to consider when thinking of a Public Records Management Solution. If the public is not provided access to specific documents that comply with the FOIA, they feel as if the organization is hiding information. By making your agency's records easily accessible, citizens will feel a sense of trust. In conjunction with the morale of the public, organizations will also see a rise in the team-spirit from their employees.When employees are given specific deadlines with a clear idea of what they need to complete, they take a sense of pride in their job, and that will radiate through the entire department. Not only will you see employees'state of mind increase due to their work-life improvements, but the amount of money saved by avoiding fines (from delays in processing) and the increase from revenue generated by charging for specific records supports the operating budget overall. By becoming transparent in public records,your agency will immediately see three things happen: an increase in public trust, in employee morale, and in working capital.All of which can only benefit an organization's reputation long-term. Selecting the right solution provider is equally important.The solution can be the best fit for your organization, but if you choose the wrong provider,you will be faced with unexpected challenges that result in a delayed or failed project.Your provider should be the best in the industry with in-depth expertise, resources, and a steadfast commitment to client success. Gartner, Inc. cites this as the most important decision when embarking on a transformation project. Expertise does not come overnight; it comes with time, projects, and learning best practices over a wide range of clients. Part of evaluating the provider's stability should include how long the provider has been in business, their reputation in the industry, their knowledge about your business model, and the strength and size of their team members in support and client relations. It all started with our clients. MCCi has been a leader in content/document management and business process improvement for the government sector since 1998. In 2014, MCCi recognized the common issue of tracking and managing the growing volume of public records requests among our public-sector clients. MCCi stayed true to our client-focused culture by forming a client focus group that worked with our development team to build the JustFOIA solution. Fast forward a few years and this focus group continues to drive features and feedback based on common needs of their organizations. MCCi has successfully deployed JustFOIA to many clients across the country. Our clients include some of the largest cities and state agencies in the country to small and mid-size municipalities, law enforcement agencies, special districts, and public education institutions.The varying type and size of our clients provides a higher ability to understand the needs of our clients. MCCi I Page 3 of 14 DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C ABOUT MCCI MCCi provides 1,400 clients nationwide with the technology and services for automating business processes and managing electronic records and documents. MCCi is committed to leading the industry, staying abreast of technology, and innovates and evolves by focusing on the needs of our clients so that everyone -our clients and our employees — may benefit. We pride ourselves in the fact that many of our clients'successes are widely recognized as industry- specific award winners and frequently published as leaders in their fields. Most recently, Inc. Magazine recognized MCCi as an Inc. 5000 fastest-growing private company in the United States.Additional noteworthy recognition includes Best Companies to Work, Microsoft Gold Certified Partner, and the only Laserfiche Platinum Solution Provider, to name a few. OUR TEAM MCCi is a leading solution provider, focusing on customer service in every aspect.As a client,you will receive access to our highly trained staff and support services, such as: TRAINING & PROFESSIONAL SERVICES Our highly trained professionals in the areas of implementation, process improvements, integrations, and more to help you implement a well-thought-out solution system based on your organization's needs and business processes. Before, during, and after your project,we focus on ensuring the users are trained on the solution and stay up-to-date on the features available. With each new feature release, online training is available for your team. In addition, remote and onsite training options are available, as is access to our Learning Management System (LMS) -"Training Center for JustFOIA". TECHNICAL SUPPORT Once your project is complete,you will have access to our technical support team for troubleshooting and for support your JustFOIA solution. Our team can be easily reached by email, phone, or our online support center. CLIENT RELATIONS You will have a dedicated team for account services that you can directly contact. We believe in a proactive support methodology, which begins with client education, excellent service, and communication. • Identify any needs that could quickly be addressed by the current solution • A resource for questions and answers, and best practices Annual support renewal notifications to ensure your renewal process is timely and accurate MCCi I Page 4 of 14 DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C KEY BENEFITS & FEATURES PUBLIC PORTAL The Public Portal is the perfect landing page to submit, track, or search for a request.This feature is customizable with your organization's logos, brand colors, and more.The centralized location is the place for securely searching previous requests, publicly posted content, and the status of their current request. PUBLIC FORM SUBMISSION Toss the paper forms and electronic PDFs.The request submission form is completely customizable to your agency's requirements. DASH BOARDS A real-time snapshot of requests and a way to quickly identify requests that need attention. REQUESTS OVERVIEW An overview list of new and in-progress requests with status alerts and involved departments.A simple click will dive deeper into the request. CORRESPONDENCE Centralize communication by using JustFOIA correspondence for inbound and outbound emails and general notes.Template or custom emails can be created. In addition, other forms of correspondence related to a request can be tracked (phone calls, letters or in-person conversations). DISCUSSIONS Never lose track of cross-department communication. Discussions will keep everyone in the loop and organized within the request. ASSIGNMENT AND NOTIFICATION When a request comes in, simply assign it to a department or user and they're are immediately notified of their tasks and due dates. Departments and key personnel stay in the loop with notifications as tasks are completed or with a digest summary of the day's progress.Also available are reminders, escalations, reassignments and approvals as well as the capability to automatically send out custom emails to users and requestors. For even greater efficiency, leverage the power of automation with our robust structured workflow capabilities. TIME&MATERIAL CALCULATIONS Keep track of the labor, time and materials costs of fulfilling requests.JustFOIA uses popular third-party payment processors for secure transactions. COMPREHENSIVE REPORTS Keeping the staff in each department accountable is important for your organization to stay in compliance with the laws.JustFOIA streamlines the process and minimizes delays. Custom reports are available, in addition to standard reports, such as: ■ Processed Requests • Fees & Payment Details ■ Bottlenecks ■ Request Data Table ■ Correspondence ■ Deleted Requests ■ Time and Materials • User Activity MCCi I Page 5 of 14 DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C WORLD-CLASS SECURITY MCCi is committed to maintaining a safe and secure platform for our clients that meets or exceeds industry best practices.JustFOIA is deployed in a physically isolated instance of the Microsoft Azure Government Cloud that employs world-class security and compliance services critical to the U.S. government. MCCi has undergone a validation of eligibility for deploying JustFOIA using best practices and has a CISSP certified person on staff, the industry's de facto security credential.Azure Government services handles data that is subject to specific government regulations and requirements, such as FedRAMP, NIST 800.171 (DIB), ITAR, IRS 1075, DoD L4, and CJIS.All of JustFOlA's datacenters are located within the United States. ON-PREMISE ARCHIVING JustFOIA provides export capabilities for archiving records request data locally or in your content services solution. SIMPLE HARDWARE/SOFTWARE REQUIREMENTS JustFOIA is a web-based hosted solution and therefore has no server-side hardware components. End-user access is provided through a web interface, which means no client-side software is required. We test and support the following browsers: Microsoft® Internet Explorer®version 10 or higher; Google ChromeTM most recent stable version; Mozilla® Firefox®, most recent stable version;Apple®Safari® most recent stable version. SOFTWARE DEVELOPMENT KIT(SDK) Our SDK was built to assist our clients with integrating with the JustFOIA platform.The SDK includes a set of RESTful API's that allow developers to interact with JustFOIA programmatically and perform a variety of functions.Access to the SDK is available only to our active clients. If software developer assistance is needed for utilizing the SDK, it would be at an additional cost. MCCi I Page 6 of 14 DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C JUSTFOIA ADD-ONS REDACTION MODULE JustFOIA's powerful integrated Redaction Module allows you to upload and redact documents in your browser.Automatically redact documents with one click or manually remove sensitive data. Features include:text search, pattern matching, proximity search, redact selected text and/or full page(s). Easily apply exemption codes to cite redaction reasons. Once redaction is applied, the redacted areas are burnt into the document and cannot be recovered or removed and only the redacted version of the document can be released.There is no per-user fee, so any user can redact a document if they are permissioned by your organization. ACTIVE DIRECTORY/SINGLE SIGN-ON This JustFOIA authentication system enables Single Sign-On (SSO)for using Azure Active Directory.This allows users to login via their current AD account instead of using username and password authentication within the JustFOIA application.This feature eliminates the need for users to maintain two sets of credentials, is easier for IT to maintain security protocols, and gives you more control for managing user changes. PAYMENT PORTAL JustFOIA integrates with Authorize.net, PayPal and JetPay to collect payments from requestors online. These third-party payment processors handle all monetary transactions and sensitive credit card data.The requestor enters the request number/security key to see any fees that they owe. If they owe fees, they can pay through a secure Authorize.net, PayPal or JetPay site. Once they pay,you are able to make their request documents available for immediate release. ADOBE ACROBAT PRO PLUGIN Adobe Acrobat Pro Plugin allows you to easily upload documents that you are working on in Adobe to a specific JustFOIA request. In Adobe,you can create and edit documents, as well as apply redactions and other features available in the Adobe software. Once you are ready, simply click the JustFOIA button to upload the document. It's as easy as picking the request number. In order to utilize this plugin,your organization will need to have Acrobat Pro available to the user. LASERFICHE INTEGRATION The Laserfiche integration allows you to leverage Laserfiche to help fulfill records requests. Conduct all of your searching, editing, and redaction in Laserfiche, then click the JustFOIA button to send selected documents as response documents to the specific JustFOIA request number.This integration makes for a seamless to use Laserfiche and JustFOIA to complete records requests. In order to utilize this integration, each user will need a full Laserfiche license. TRAINING CENTER FOR JUSTFOIA MCCi's Training Center for JustFOIA annual subscription provides an easy, cost-effective way for all users in your organization to access JustFOIA training videos. Benefits include: ■ 24/7 access to on-demand JustFOIA training videos and other resources ■ Reduce training time and expense while enhancing your internal JustFOIA training program ■ Caters to all skill levels from Basic Users to JustFOIA System Administrators ■ Unlimited access for your entire organization ■ Reduction in internal support and increased user productivity MCCi I Page 7 of 14 DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C • Increased efficiency through improved internal usage/adoption ofJustFOlA • Instant/budgeted customized training available in the case of employee turnover • Customized to your organization with your fully indexed recorded training sessions IMPLEMENTATION GUIDE There is no need to read a 100-page training and user guide.JustFOIA is an easy-to-configure and easy-to- use solution.Your users will quickly be up to speed. Time to complete implementation depends on several factors such as complexity, the client completing assignments on time, and a solid foundation of training. IMPLEMENTATION TEAM CLIENT LIAISON TEAM ASSIGNMENT GENERAL The implementation team member is Lead time for MCCi team member assignment Z o p assigned to the project. is typically less than a week. a c PROJECT KICK-OFF INFORMATION GATHERING p W The team member will contact the primary Complete Implementation Configuration Form 03 client liaison to discuss expectations, for each process to be configured. Z c;i O timeframes, install process, scheduling, and any special needs. z SITE CONFIGURATION PRE-TRAINING Q The team member will configure the site Admins and users to watch previously az based on the Implementation Configuration recorded demo for a foundational I— Form submitted by the client. understanding of JustFOlA. cc Z W Y ADMIN & USER TRAINING SITE TESTING WThe team member will provide initial site The client's key users will test their site. by 13. v training to users. working with practice requests and complete a 2 full request for each request form and process. GO-LIVE PREPARATION PROJECT CLOSURE Team member and Client to review the Call with the MCCi team member to review UJ status of configuration and make final plans project completion, support handoff, and to go live. project survey. J O POST GO-LIVE CELEBRATE! l7 Discuss with the Client to discuss additional Once your site is live, it's time to celebrate! training for users. Additionally, MCCi is available to support media or PR opportunities. MCCi I Page 8 of 14 DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C PROFESSIONAL SERVICES We are fanatical about client success.Your time is limited, but with JustFOlA professional services, we are an extension of your organization, our qualified experts can assist with a successful implementation. Not sure which package fits your needs, we are here to help! BASIC STANDARD ENTERPRISE Project Kickoff Call and Implementation Plan ✓ ✓ ✓ Identify milestones for successful implementation Process Analysis Review Conduct a remote information gathering ✓ ✓ session to understand,guide, and Up to 2 Sessions Up to 6 Sessions recommend process improvement Project Plan Reviews ✓ ✓ Detailed weekly project updates User Configuration ✓ ✓ ✓ Establish and configure initial user Up to 25 security credentials and roles Employees Up to 50 Employees Up to 100 Employees Process Configuration Based on client-supplied requirements, ✓ ✓ ✓ we will configure business process Up to 1 Process Up to 3 Processes Up to 6 Processes forms,workflow statuses, departments, and holidays Template Configuration ✓ ✓ ✓ Configure email templates and requestor 1 Template Up to 4 Templates Up to 10 Templates web pages related to the process On-Site Project Management ✓ Facilitate a successful implementation 2 Days and training session Support Technical support through user testing ✓ ✓ ✓ before going live Remote Administrative Training Remote administrative training up to 60 ✓ ✓ ✓ minutes per session. Recording available 1 Session Up to 2 Sessions Up to 3 Sessions for viewing. Remote User Training ✓ ✓ ✓ Remote user training up 60 minutes per Up to 2 Sessions Up to 4 Sessions Up to 6 Sessions session. Recording available for viewing. Security Deployed in the Microsoft Azure ✓ ✓ ✓ Government Cloud, providing world-class security Structured Workflow Automation to help processing larger ✓ ✓ volumes of specific types of requests. Available at an Available at an ✓ Comes with 5-hour block of additional charge additional charge 1 included Administration Assistance. MCCi I Page 9 of 14 DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C ADMINISTRATION ASSISTANCE JustFOIA's Administration Assistance package provides additional training and assistance to a Client's administrator and users. Pricing for the advanced block of hours is based on JustFOIA's Support Technician hourly rate discounted by 10%.The number of hours included is based on your active subscription and will expire on the same date as your annual renewal.Administration Assistance can be used for the following: ADDITIONAL TRAINING Additional web-based training is conducted to train new users or as refresher training for existing users. SUPPLEMENTARY SYSTEM SET UP CONSULTATION MCCi offers additional best practices consultation that includes recommendations for adding additional departments, statuses, templates, etc. CONFIGURATION SERVICES Basic configuration services and maintenance of existing complex workflows. STRUCTURED WORKFLOWS Building on JustFOIA's capability to design lists of tasks and set defaults, a Structured Workflow leverages automation to save your organization time by routing certain types of requests from submission to completion. Automatically run when a request comes in, a Structured Workflow can use the supplied form data to determine which departments and tasks get assigned. Best suited for organizations that process larger volumes of specific types of requests.Also available are the full use of due dates, reminders, escalations and approvals as well as the capability to automatically send out system and custom emails triggered by events in the workflow. We work with you to design the unique series of tasks to assign out to departments so you can handle the approvals while JustFOIA keeps the request moving through your system. Structured Workflow Package includes up to 3 hours requirements gathering and up to 4 hours of configuration and implementation. Total package not to exceed 7 hours. Requires an annual 5-hour block of Administration Assistance. MCCi I Page 10 of 14 DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C MCCI SUPPORT As a MCCi client,you gain much more than just a new solution.You gain a relationship between our team and your organization to make your solution implementation successful and the usage of your product an enjoyable experience. In order to make this possible, MCCi offers both proactive and technical support. PROACTIVE SUPPORT Your dedicated Account Manager will continue to assist with post-implementation client success, be a resource for questions and answers, and throughout the year to discuss optimal system usage and ensure client satisfaction. TECHNICAL SUPPORT Your subscription to JustFOIA helps preserve your investment and extend the benefits of your original purchase by providing you access to the assistance needed.You have access to a toll-free line to call for technical support or submit tickets online through our support center.You receive the following benefits: ■ Free software updates for your current solution ▪ Periodic user webinars ▪ Embedded system help files ▪ Technical bulletins and newsletters • Email/Phone Support(see below) MCCi provides technical support for all MCCi solutions.Technical Support is provided by email or telephone during business hours of 8:00 a.m. to 8:00 p.m. Eastern Time.The Client can designate several individuals to be technical support contacts.There is no limit on the number of technical support calls that can be made. Clients may contact MCCi support through the online support center, by email (support@mccinnovations.com), or by telephone (866-942-0464). MCCi I Page 11 of 14 DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C JUSTFOIA PRICING To determine which services and products are included with your project,please refer to the Pricing Section below. Existing Subscription Annual Expense Cost Client Total 1 JustFOlA City Pricing-Tier 2: 10,000-30,000 $4,620.00 $4,158.00 $4,158.00 1 Payment Portal $693.00 $623.70 $623.70 1 Redaction $693.00 $623.70 $623.70 1 JustFOIA Training Center $693.00 $623.70 $623.70 Initial Subscription Expense: $6,029.10 Setup and Training: One Time Expense 1 Standard Implementation *Detailed Project Plan, Up to 3 Business Processes, Security Configuration for Up to 50 Staff Members, Up to 6 hours of Remote User and Administrative training, 2 Remote Process Analysis Sessions, and Configuration of Up to 4 email templates.Total Professional Services package not to exceed 24 hours. Excludes Structured Workflow Configuration and Implementation. $4,440.00 $3,996.00 $3,996.00 1 Online Payment Portal Setup, Configuration and Testing of integration with payment processor*Up to 2 hours $370.00 $333.00 $333.00 1 Redaction Configuration &Training, up to 2 hours remote assistance $370.00 $333.00 $333.00 Implementation One-Time Expense: $4,662.00 Total Project Cost $10,691.10 For budgetary purposes, the Client should include$6,209.97 for the first renewal period. Quotes Expire in 30 days Your JustFOIA service includes up to 500 GB of data storage.While a vast majority of our clients do not go over this allotted amount, we do charge a fee of$500 per 500 GB over the included amount of data storage.This fee is added to your yearly subscription. PAYMENT&BILLING TERMS MCCi will invoice one hundred percent(100%) of the subscription amount upon providing the Client online access to the JustFOIA service.The balance of the total project will be invoiced upon completion of the proposed professional services. Sales Tax will be included where applicable. Payment will be due upon receipt of an invoice.The Client's annual subscription renewal date is set based on 30 days after the contract is received. MCCi I Page 12 of 14 DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C TERMS AND CONDITIONS MCCi,a Limited Liability Company,which is duly organized and existing under the laws of the State of Florida,hereinafter referred to as MCCi,hereby offers the JustFOlA solution according to the following terms and conditions. JUSTFOIA SUBSCRIPTION MCCi is the developer and hosting provider for JustFOIA.An active subscription is required to access the solution.The official subscription date is established on the date MCCi grants initial access to JustFOlA.Adjustments in annual subscription rates will not exceed 3%.All subscriptions are prepaid and non-refundable. JUSTFOIA IS AVAILABLE"AS-IS" Though we want to provide a great service,there are certain things about the service we cannot promise.For example,the services and software are provided"as is",at your own risk,without express or implied warranty or condition of any kind.We also disclaim any warranties of merchantability or fitness for a particular purpose.JustFOlA will have no responsibility for any harm to your computer system, loss or corruption of data,or other harm that results from your access to or use of the Services or Software.Some states do not allow the types of disclaimers in this paragraph,so they may not apply to you. LIMITED LIABILITY Notwithstanding anything in this Agreement to the contrary,MCCi's tota I liability to the client for any and all claims,damages,or liability arising out of or related in any way to this agreement or the products or services being provided by MCCi to Client shall be strictly limited to the project fees paid to MCCi bythe Client for the preceding 12-month period immediately preceding the event giving rise to the claim by the Client,and shall also be limited to the fees paid to MCCi for the particular service/product that the Client's claim was caused by or arose out of. Due to the intended use of JustFOlA being focused on"Open Records"Requests,MCCi assumes that only public and non-confidential data will be uploaded to the solution,and the full Terms of Use are accessible on the home page of the JustFOlA solution. INDEMNIFICATION If MCCi or our affiliates(owners or partners),or any of our or their respective employees,agents,or suppliers(the"Indemnitees")is faced with a legal claim by a third-party arising out of your actual or alleged gross negligence,willful misconduct,violation of law,failure to meet the security obligations required bythe Agreement,or violation of your agreement with your customers or end users,then you will pay the cost of defending the claim(including reasonable attorney fees)and any damages award,fine or other amount that is imposed on the Indemnitees as a result of the claim.Your obligations under this subsection include claims arising out of the acts or omissions of your employees or agents,any other person to whom you have given access to the Services,and any person who gains access to the Services as a result of your failure to use reasonable security precautions,even if the acts or omissions of such persons were not authorized by you.You must also pay reasonable attorney fees and other expenses we incur in connection with any dispute between persons having a conflicting claim to control your account with us or arising from an actual or alleged breach of your obligations to them. FORCE MAJEURE Neither party shall be I iable forany delay or failure in performance due to causes beyond its reasonable control. CLIENT FINANCIAL SOLVENCY/BANKRUPTCY MCCi may require payment in advance for products and services in response to learning of financial solvency or bankruptcy issues. NO HIRE CLAUSE Client and MCCi agree that during the period that this agreement is in force,including extensions or modifications thereto,and for an additional 12 months following this period,neither Client nor MCCi will actively recruit,or solicit employees or independent contractors of either company,or the employees of any of the other Subcontractors;who are on active payroll status and are currently participating in this Program,without the prior written approval of the party whose employee or independent contractor is being considered for employment.This does not prohibit any employee from responding to or pursuing employment opportunities through normal media channels,i.e.newspapers,professional journals,etc.so long as it is not related to this particular program and that it is not an attempt to avoid the intent of the above restriction. If,during the term of,or within(12)months after the termination of the performance period of this agreement,client hires directly,or indirectly contracts with any of MCCi's personnel for the performance of systems engineering and/or related services hereunder,client agrees to pay MCCi 125%of the fees paid to,or in favor of such personnel for one(1)year after such personnel separates from service with MCCi. TERMINATION The services provided in this agreement will be in full force and effect for a period of three(3)years from the execution date of the agreement,or from the initial software/maintenance subscription date (applicable only when such components are included).Thereafter,this agreement will be automatically renewed from year to year,provided that either party may alter or cancel the terms of this agreement upon 60 days written notice. USE OF BASECAMP Through the course of this project,MCCi may choose to utilize the third-party service Basecamp(http://www.basecamp.com)for project management and team collaboration.Documentation and correspondence exchanged between MCCi and The Client may be stored in Basecamp.The Client acknowledges that Basecamp is responsible for secure storage of this documentation,and agrees that Basecamp's security guidelines located at https://basecamp.com/security are acceptable for the storage of The Client's data and correspondence exchanged with MCCi. PROFESSIONAL SERVICES RESCHEDULING/CANCELLATIONS Travel Expenses:If the client cancels or reschedules an installation after MCCi has made travel arrangements,travel expenses may be incurred due to circumstances such as non-refundable airline tickets, hotel reservations,rental cars,etc. Site Preparation:The Client site should be ready for installation according to specifications outlined within the Hardware section.If site is not prepared and results in cancellation,delays,or rescheduling of an installation after MCCi has made travel arrangements,the client may incur expenses due to circumstances such as non-refundable airline tickets,training/install charges,hotel reservations,rental cars,etc. Project Delays:Requests made by the client to cancel/reschedule delivery of services will cause a delay in delivery of the services and the overall project.The client understands that MCCi will have to respect the timelines of other scheduled projects when rescheduling services due to a request made by the client. OTHER CONTENT The Services may contain links to third-party websites or resources.JustFOlA does not endorse and is not responsible or liable for third-party website availability,accuracy,the related content,products, or services.You are solely responsible for your use of any such websites or resources. MARKETING&REFERENCES Client agrees to allow MCCi to publicly announce the client's selection of MCCi for the specific solution(s),at the time of the client contracting with MCCi.Additionally,upon the client providing written consent,MCCi is authorized to publish and publicize testimonials and case study information pertaining to MCCi's work with the Client.This information,including the Client's organization name,logo,and contact information will be used in all media types. MCCi SOFTWARE CONFIGURATION SERVICES The customer may elect to contract with MCCi to configure the software.The customer is responsible for testing all software configurations completed by MCCi.By acknowledging this testing requirement,the customer waives any and all liability to MCCi for any fees,damages,etc.that could be related to software configurations. MCCi I Page 13 of 14 DocuSign Envelope ID:C85B05C3-E166-435B-9CE7-68B77468426C Submitted by: MCCi, LLC Date: March 23, 2020 ,-DocuSigned by: `_4'1?D R4745C.34RR (Signature) Donny Barstow President (Printed Name&Title) Noted Items Accepted by: EAGLE, ID Date: Y//6 1 2 62 O By: (Signature) atm vje, A.) C7c96.c.L.A44." ,a; +or' (Printed Name&Title) MCCi I Page 14 of 14 Prepared For: Eagle, ID Presented By: Bryan Price JUSTFOIA PRODUCT TRADE IN Issued: October 27, 2020 JUSTFOIA PRICING To determine which services and products are included with your project, please refer to the Pricing Section below. JustF01A 3717 Apalachee Parkway, Suite 201 Tallahassee, FL 32311 850.701.0725 850.564.7496 fax Client Name: Eagle, ID Quote Number: 17923 Product Description: JustFOIA ANNUAL SUBSCRIPTION [J1 Payment Portal Subscription [Jf Laserfiche Integration MCCi Annual Recurring Subscription Subtotal Complete and return to: salesooerations@mccinnovations.com Order Date: October 23, 2020 Qty. Unit Cost Total -1 $642.41 ($642.41) 1 $856.55 $856.55 $214.14 GRAND TOTAL - RECURRING ANNUAL SUBSCRIPTION For budgetary purposes, the Client should include $856.55 in annual budget for renewal of the items quoted above. Sales tax will be invoiced where applicable and is not included above. Service Description: JustFOIA SERVICE PACKAGES [J1 Laserfiche Integration Configuration Service Packages Subtotal Qty. Unit Cost 1 $370.00 GRAND TOTAL - ONE-TIME SERVICES [J� Payment Portal Incompatibility Trade In Discount Discount is based on this quote and if the quote changes the discount amount is subject to change. 1 TOTAL PROJECT COST $214.14 I Total $370.00 $370.00 $370.00 1 ($584.14) ($0.00) 1 PAYMENT & BILLING TERMS MCCi will invoice one hundred percent (100%) of the Add -On software and services upon delivery of software. Sales tax will be included where applicable. Payment will be due upon receipt of an invoice. Customer agrees to a product swap between the Payment Portal, and the Laserfiche Integration. The 5% cost difference on the new product is being waived for the reminder of this renewal period only. This renewal period ends May 13, 2021. JUSTFOIA ADD-ONS *The terms and conditions of your exlstingjustFOlA contract apply. LASERFICHE INTEGRATION Our Laserfiche integration makes it easy to leverage the power of Laserfiche to help fulfill records requests. Do all of your searching, editing, and redaction in Laserfiche. Then with a click of the JustFOIA menu button send selected documents directly into the response documents of the specific JustFOIA request you choose. This integration makes it more seamless to use Laserfiche and JustFOIA together to complete records requests. In order to utilize this integration, each user will need a full Laserfiche license.