Service Solicited - 2021 - Idaho Humane Society - Animal Welfare & Enforcement Agreement ANIMAL WELFARE AND ENFORCEMENT AGREEMENT
BY AND BETWEEN
EAGLE AND THE IDAHO HUMANE SOCIETY
This Animal Welfare and Enforcement Agreement(this"Agreement")is entered into by and among
the Idaho Humane Society, Incorporated, an Idaho non-profit corporation ("IHS") and City of Eagle, a
municipal corporation and governmental subdivision, organized and existing pursuant to the laws of the
State of Idaho ("Eagle"). Eagle may sometimes be referred to herein as a "Public Agency". IHS or the
Public Agency individually may be referred to herein as a"Party"and collectively as the "Parties."
WHEREAS, the Public Agency desires the assistance of a third-party provider to aid in the
provision of certain animal welfare and enforcement services, more particularly described in Exhibit A
attached hereto and made a part hereof(the"Scope of Service"), which the Public Agency is authorized to
provide pursuant to Idaho Code Sections 50-302,50-319,31-714,and various code provisions of the Public
Agency; and
WHEREAS, IHS is uniquely qualified and able to provide the desired services within the territorial
limits of the Public Agency safely and humanely, pursuant to the terms and conditions contained herein.
NOW, THEREFORE, in consideration of the mutual covenants and conditions set forth herein,
the Parties agree as follows:
A. Effective Date; Term. The term of this Agreement is from October 1,2021 (the"Effective Date")
through September 30,2022 (the"Termination Date")(the"Term").
B. Purpose; Grant of Authority. IHS shall be the Public Agency's animal welfare and enforcement
contractor and shall be responsible for the enforcement of all applicable animal regulatory
ordinances of that Public Agency's codes and applicable provisions of Idaho Code, except as
otherwise stated herein or as IHS and the Public Agency may otherwise subsequently agree in
writing. Nothing contained herein shall be interpreted to preclude the Public Agency from
contracting separately with IHS for the provision of other services.
C. Contract Price; Payment; Additional Compensation.
Contract Price. The Parties agree that the overall annual contract fee for IHS' performance of
services as contemplated by this Agreement shall be one hundred forty-four thousand,five hundred
seventy-five dollars ($144,575), paid in twelve (12) equal monthly installments, each installment
payable on or before the 15th of each month during the Term.
1. Additional Compensation. IHS shall sell animal licenses on behalf of the Public Agency
and collect such fees. These fees shall be either retained or remitted to the Public Agency as set
forth in detail in Schedule 2, attached hereto and incorporated into this Agreement by reference.
IHS shall make a good faith effort to collect these animal licensing fees as set forth in Exhibit A.
Nothing in this section shall be construed to limit the ability of the Public Agency to sell its own
animal licenses or to permit other third-party entities to sell such Public Agency's animal licenses,
and to collect the fees from such sales.
2. Annual Review of Operating Expenses. IHS's operating expenses shall be reviewed
annually by the Parties and contract adjustments made based on the budgeted amount in comparison
to the actual amount spent on operating costs.
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D. Independent Contractor. In all matters between the Parties pertaining to this Agreement, the
relationship between the Public Agency and IHS is that of principal and independent contractor.
Neither IHS nor any person performing work on behalf of IHS shall be deemed to be an employee
of the Public Agency. The selection and supervision of IHS's personnel performing work pursuant
to this Agreement shall be in the sole discretion of IHS. Neither IHS nor any person performing
work on behalf of IHS shall be deemed to acquire any of the rights, privileges, powers, or
advantages of an employee of the Public Agency,or vice versa;however,those persons performing
work on behalf of IHS shall act as a limited agent on behalf of the Public Agency, which limited
agency granted herein shall be strictly limited to performance under this Agreement expressly set
forth herein and shall not extend to any other purpose.
E. Audits and Inspection. At any time during normal business hours and as often as the Public
Agency may deem necessary, there shall be made available to the Public Agency for examination
all IHS's records concerning all matters covered by this Agreement. IHS shall permit the Public
Agency to audit, examine,and make excerpts or transcripts from such records, and to make audits
of all contracts, invoices, materials, payrolls, and other data relating to all matters covered by this
Agreement. At their own expense,the Public Agency may hire an independent auditor to conduct
a fiscal year audit of all expenses and revenues and services provided hereunder. Any auditor
engaged by the Public Agency must use the generally accepted auditing standards. IHS shall
maintain books, records, reports, and accounts adequate to allow the auditor to evaluate fully,
assess, and audit IHS's performance of the Scope of Service.
F. Scope of Work.
1. Enforcement. lHS shall act as a limited agent for the Public Agency to enforce applicable
animal provisions of the Public Agency's codes and applicable animal provisions of Idaho Code,
and shall be responsible for selecting and training qualified animal enforcement and administration
officers and employees to carry out these services. The expected service levels by which IHS shall
provide the enforcement of applicable animal codes, train and manage animal enforcement and
administration officers, and perform other related tasks are set forth with specificity in Exhibit A.
2. Animal Welfare Services. IHS shall provide animal welfare services within the respective
territorial limits of the Public Agency, including investigating complaints, responding to calls for
service, patrolling (as time and personnel permit), issuing citations to suspected violators and
following through by appearing to testify in court as appropriate, apprehending and impounding
stray and other animals, picking up dead or injured animals within the public right-of-way and
respective territorial limits of the Public Agency, and other services as appropriate. The expected
service levels by which IHS shall provide animal welfare services and perform other related tasks
are set forth with specificity in Exhibit A.
3. Recordkeeping. IHS shall prepare and maintain complete and accurate records regarding
the performance of services under this Agreement, including, but not limited to, detailed annual
operating expenses records and the disposition of impounded animals. IHS shall account for
services under this Agreement separately from other functions to the extent administratively
feasible and shall provide a reasonable basis for allocated costs. IHS shall make all records,
accounting information, and related documents concerning matters covered by this Agreement
available to the Public Agency upon request for inspection, copying, and audit. The expected
service levels by which IHS shall maintain certain records and provide reports and documentation
based on these records are set forth with specificity in Exhibit A.
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4. Promote Responsible Animal Ownership. IHS shall provide services designed to
support the goal of responsible animal ownership in the respective territorial limits of the Public
Agency, including but not limited to public information and education, making recommendations
for needed changes in policies, fees, ordinances, and legislation, and other community animal
welfare matters. The expected service levels by which IHS shall promote responsible animal
ownership are set forth with specificity in Exhibit A.
5. Data Management. IHS shall follow all local,state,and federal laws and regulations with
respect to personally identifiable information and credit card information. IHS shall implement
best practices standards for administrative, physical,and technical safeguards to protect personally
identifiable information from unauthorized use,access,or disclosure. In the event of a breach, IHS
must immediately notify the Public Agency in writing of any unauthorized disclosure of personally
identifiable information or information that would generally be considered confidential. Upon the
expiration or termination of this Agreement, IHS shall promptly provide to the Public Agency all
copies of their respective data and information, whether in written, electronic, or other form or
media format.
6. Additional Scope of Work. Additional services to be provided by IHS, if any, are
described in the attached Exhibit A.
7. Exceptions to Scope of Work. IHS shall not be required to perform any task or be
responsible for any duty, except as expressly stated herein.
G. Grant of Authority to IHS. The Public Agency agrees to, and shall, ensure that such Public
Agency takes whatever action such Public Agency deems necessary to grant or delegate authority
to IHS to perform services under this Agreement for that Public Agency within such Public
Agency's territorial limits.
H. Compliance with Laws. In the performance of services under this Agreement, IHS shall comply
with all applicable federal, state, and the Public Agency's laws, regulations, and ordinances in
effect or promulgated during the Term. This obligation includes timely payment of all taxes and
license fees. If IHS determines it is unable to comply with any law,regulation,or ordinance in the
performance of services under this Agreement, IHS must immediately notify the Public Agency in
writing, and the Parties shall meet to attempt to resolve the matter between themselves with due
diligence.
Non-Waiver of Agreement Provisions. Failure by the representatives of any of the Parties to, at
any time,enforce or require strict compliance with any terms or conditions of this Agreement shall
not constitute a waiver of, or affect, or impair such terms or conditions in any way; nor shall such
failure affect the rights of the Parties to avail themselves at any time of such remedies as they may
have for any breach of such terms or conditions against another Party.
J. Indemnification. These indemnification provisions apply only between IHS and the Public
Agency.
1. IHS shall indemnify, save, hold harmless, and defend the Public Agency from, for, and
against any and all direct or third-party claims,actions,judgments,damages, injuries to persons or
property, losses, liabilities,and expenses caused by, or arising out of an act or omission of IHS or
IHS's officers, employees, agents, servants, and volunteers in connection with IHS's performance
under this Agreement and not caused by or arising out of the tortious conduct of the Public Agency
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or its respective officers, officials, employees, agents, servants, and volunteers, or the Public
Agency's code that is deemed unconstitutional or in conflict with state or federal law.
2. Notwithstanding anything to the contrary in this Agreement, the liability of the Public
Agency is at all times strictly limited and controlled by the provisions of the Idaho Tort Claims
Act, Idaho Code Sections 6-901 through 6-929,inclusive,as or hereafter amended. Nothing herein
shall be deemed a waiver of any privilege, immunity, protection, or defense afforded to the Public
Agency as a political subdivision of the state of Idaho, under the Idaho Constitution,the Idaho Tort
Claims Act, or any other applicable law, and shall not be construed to waive any such protections,
which are hereby expressly retained.
K. Insurance.
1. Insurer's A.M. Best Rating. IHS shall, at its own expense, procure and maintain
insurance coverage,written by an insurance company or companies with an A.M. Best rating of A
VIII or better and authorized to do business in the state of Idaho,throughout the Term.
2. Standard Insurance Coverages and Limits of Liability Required:
a. Worker's Compensation Insurance. Where required by law, IHS shall have and
maintain during the Term of this Agreement,Worker's Compensation Insurance,including
Employer's Liability,meeting the statutory requirements of the state of Idaho. Employer's
Liability insurance in the following minimum amounts:
Bodily Injury by Accident $100,000 each accident
Bodily Injury by Disease $500,000 policy limit
Bodily Injury by Disease $100,000 each employee
In case any such work is sublet, IHS shall require its sub-contractors to provide Worker's
Compensation and Employer's Liability Insurance.
b. Commercial General Liability. IHS shall have and maintain throughout the
Term, Commercial General Liability Insurance, with the following minimum limits of
liability:
General Aggregate $2,000,000
Product/Completed Operations Aggregate $2,000,000
Personal&Advertising Injury Liability $1,000,000
Per Occurrence $1,000,000
Fire Legal Liability $ 50,000
c. Automobile Liability Insurance. For all owned, non-owned, and hired vehicles,
IHS shall maintain throughout the Term, Business Automobile Liability insurance
providing bodily injury and property damage liability coverage for a minimum of one
million dollars ($1,000,000) per occurrence limit. Business Automobile Liability
insurance shall be written on a standard ISO policy form,or equivalent,providing coverage
for liability arising out of owned, hired, or non-owned vehicles in connection with this
Agreement. If IHS has no owned motor vehicles,then hired and non-owned motor vehicle
liability coverage with a minimum limit of one million dollars ($1,000,000) per accident
for bodily injury and property damage is required. Where applicable, the Public Agency
shall be named as additional insureds.
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3. Public Agency as Additional Insureds. IHS shall include the Public Agency as additional
insureds to all of the insurance coverage listed above; which shall also be as primary and non-
contributory with any insurance or self-insurance coverage or limits of liability maintained by the
respective Public Agency, and in the form of a duly issued additional insured endorsement and
attached to the policy or by the appropriate blanket additional insured policy wording, and in any
other manner further required by IHS's insurance coverage to provide the Public Agency additional
insured coverage as set forth herein.
4. No Limitation of Liability. Insurance coverage and limits of liability as specified herein
are minimum coverage and liability requirements only. Nothing in this Agreement's requirements
for minimum insurance coverage shall be interpreted to limit or release the liability of IHS or any
of IHS's insurers.
5. Require Separation of Insured Provision; Cross-Liability Exclusion; and Other
Endorsements Prohibited. IHS's insurance policy shall include a "separation of insureds" or
"severability"clause that applies coverage separately to each insured and additional insured,except
with respect to the limits of the insurer's liability. IHS's insurance policy shall not contain any
provisions, exclusion, or endorsement that limits, bars, or effectively precludes the Public Agency
from coverage or asserting a claim under IHS's insurance policy on the basis that the coverage or
claim is brought by an insured or additional insured against an insured or additional insured under
the policy. Failure to comply with any of the requisite insurance provisions shall be a material
breach of this Agreement and grounds for termination of the Agreement or, if applicable,and at the
discretion of the Public Agency, shall serve as grounds for the Public Agency to procure or renew
insurance coverage with any related costs of premiums to be repaid by IHS or offset against the
Contract payment to IHS.
6. Evidence of Insurance. IHS shall provide the following as evidence of insurance:
a. A certificate of liability insurance evidencing coverages, limits of liability, and
other terms and conditions as specified herein. In the "Certificate Holder" field of the
certification of insurance,the individual Public Agency's name shall be written in; and
b. An attached designated additional insureds endorsement or blanket additional
insureds wording to the required insurance policies that names the Public Agency.
At any time upon the Public Agency's request, IHS shall also cause to be timely furnished a copy
of declarations pages and schedules of forms and endorsements. If the Public Agency tenders a
claim or lawsuit for defense and indemnity invoking additional insured status,and the insurer either
denies the tender or issues a reservation of rights letter,IHS shall also cause a complete and certified
copy of the requested policy to be timely furnished to the requesting Public Agency.
7. Notice of Cancellation or Modification, Renewal. lHS's certificates of insurance shall
be signed by an authorized representative of the issuing insurance carrier and shall state that the
issuing company shall provide the Parties with a minimum of thirty(30)days' written notice prior
to canceling or reducing any of the policies or limits required by this Agreement. Renewal
certificates or binders must be provided to the Parties a minimum of five (5) days prior to the
effective date of the renewal. If binders are used, they must be replaced by appropriate insurance
certificates no later than thirty(30)days after the effective date.
L. Termination.
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1. Termination of this Agreement shall not relieve the Parties of their obligations or liability
to each other incurred prior to the Termination Date.
2. This Agreement shall automatically terminate between the Public Agency and IHS
immediately upon the following events:
a. IHS is dissolved; or
b. The Term expires.
3. This Agreement shall terminate between a Public Agency and IHS upon the following
events and with thirty(30)business days prior written notice to all the other Parties:
a. The Public Agency or IHS gives the other Party written notice of termination,
which termination shall be effective on the first day of the calendar month that is at least
thirty (30) calendar days after delivery of such notice of termination. The Public Agency
or IHS may terminate, in whole or in part, its interest in the Agreement for any reason or
no reason.
b. The Public Agency fails to appropriate adequate funds for this Agreement in its
budget for the fiscal year, in which case the Public Agency shall notify IHS of any non-
appropriation of funds within thirty(30)business days of such non-appropriation.
c. The Public Agency and IHS agree, in writing, to terminate this Agreement.
4. Termination for any reason under this section shall be effected by delivery to IHS or the
Public Agency, as applicable, of a termination notice at least thirty (30) calendar days prior to the
termination effective date, specifying the extent to which performance of services is terminated,
and the time when such termination becomes effective.
5. Obligations Upon Expiration or Termination.Upon expiration or termination of the Agreement
for any of the reasons, IHS shall be compensated for all services it rendered prior to the
effective date of termination. The terminating Public Agency shall not be liable for services
performed after the effective date of termination. Upon termination, IHS shall return all
materials, documents, equipment, data and information, or property owned by the Public
Agency or items held by IHS on the terminating Public Agency's behalf.
6. Survival. This section shall survive the expiration or termination of this Agreement.
M. Additional Terms and Conditions. Additional terms and conditions are contained in the attached
Exhibit A.
N. Miscellaneous Terms.
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1. Integration. This Agreement constitutes the entire agreement of the Parties with respect
to its subject matter, and this Agreement supersedes all prior agreements and understandings,
whether written or oral,with respect to its subject matter.
2. Amendment. This Agreement may be amended at any time by mutual written agreement
signed by the authorized representative of each Party;provided,however,nothing contained herein
shall be interpreted to preclude the Public Agency from contracting separately with IHS for the
provision of other services.
3. Interpretation. This Agreement was reviewed by the Parties' legal counsel. Accordingly,
this Agreement shall be interpreted and construed fairly, according to its plain language, and not
for or against any Party, regardless of which Party drafted it or caused its drafting.
4. Notices. Each Party shall deliver all communications in writing either in person, by
certified or registered mail (return receipt requested and postage prepaid), by email, or by a
recognized overnight courier service, and addressed to the other Parties as set forth below:
Idaho Humane Society
ATTN: Chief Executive Officer
1300 S. Bird Street
Boise, Idaho 83709
jrosenthal@idahohumanesociety.org
City of Eagle
ATTN: City Clerk
660 E. Civic Lane
P.O. Box 1520
Eagle, Idaho 83616
clerks@cityofeagle.org
A Party may change its notice address by notifying each other Party as described in this section.
5. Attorney's Fees. In the event of any dispute or litigation arising from this Agreement or
its subject matter, the prevailing party in such dispute or litigation may recover its costs and
reasonable attorneys' fees as may be provided by applicable Idaho law.
6. Assignment. Neither IHS nor the Public Agency may assign any of their rights or
obligations under this Agreement without first obtaining the written consent of all the Parties.
7. Choice of Law. This Agreement shall be governed by and construed and enforced in
accordance with the laws of the state of Idaho. Venue for any action brought pursuant to this
Agreement shall be in the Fourth Judicial District of the State of Idaho, in and for Ada County.
8. Non-Discrimination in Employment. In performing the services required herein, IHS or
its sub-contractor shall not discriminate against any person on the basis of race,color,religion,sex,
sexual orientation, gender identity/expression, national origin or ancestry, age, or disability. It is
IHS's responsibility to ensure that its sub-contractor complies with this section.
9. Severability. Any section or provision of this Agreement that is held invalid by a court of
competent jurisdiction shall be stricken,and the remainder of this Agreement shall continue in full
effect.
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10. Counterparts. The Parties may execute this Agreement in one or more counterparts,each
of which shall be deemed an original, but all of which together shall be deemed on and the same
instrument.
11. Authority. By such person's signature below, the person executing this Agreement on
behalf of a Party warrants that such person has authority to sign on behalf of that Party.
12. Approval Required. This Agreement shall not become effective or binding until approved
and executed by the Parties.
End of Agreement
[Signatures appear on the following pages]
IN WITNESS WHEREOF,the authorized agent or representatives of the Public Agency and IHS
executed this Agreement and made it effective as hereinabove provided.
Idaho Humane Society,Incorporated:
By:
Dr. Jeff Rosenthal, Chief Executive Officer
Date:
City of Eagle:
By:
12 Pierce, Mayor
Date: i//9/171108/
AT EST:
.• GL,E
Tracy E. born, City Clerk = ¢U• C O
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•••i, •••bi• '•••8 �C�
'••'•.,,��STATE ••'��
EXHIBIT A
Scope of Service
The terms and conditions contained in this scope of service are expressly made a part of this Animal
Welfare and Enforcement Agreement:
Statutes and Ordinances; Public Agency Specific Scope of Service.
A. Statutes and Ordinances. IHS shall perform its duties under this Agreement in accordance
with federal, state, and local laws and regulations.
B. Public Agency Specific Scope of Service.
1. Eagle Specific Scope of Service. IHS shall provide animal enforcement services to all
areas, both public and private, within Eagle's municipal boundaries. During the term of
this Agreement, IHS shall serve as the Animal Control Agency and shall be responsible for
the City of Eagle's Animal Control Ordinance,except as otherwise expressly stated herein
or as City of Eagle and IHS may otherwise agree in writing.
II. Animal Code Enforcement. IHS shall act as the limited agent for the Public Agency in enforcing
applicable animal provisions of that Public Agency's codes and shall be responsible for selecting
and training qualified animal enforcement and administration officers and employees to carry out
these services.
A. General Enforcement.
1. General Hours and Days of Service. Enforcement services shall operate seven(7) days
per week, from 8:00 a.m. to 7:00 p.m.
2. In performing duties under Section 1 of this Scope of Service:
a. IHS shall timely investigate all calls for animal enforcement service, and as
contemporaneously as possible, draft clear and complete reports sufficient to support
the prosecution of the offense.
b. IHS shall collect available evidence at the time of investigation and shall include it
with the corresponding reports as may be necessary.
c. IHS shall timely file all citations and reports with the Court and/or the Public Agency
as appropriate.
d. Upon request by a Public Agency, IHS shall timely provide the Public Agency the
citation, reports,or evidence.
e. IHS shall appear on time for all court hearings and trials and shall be fully prepared to
testify, including, without limitation: having reviewed all relevant reports, audio
recordings, video recordings, and other records and evidence in regard to which the
subpoenaed IHS employee may be asked to testify.
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f. For any cases involving animal cruelty and nuisance violations (i.e., bites, barking,
aggressive behavior, etc.) the investigating IHS Animal Control Officer shall search
IHS's internal case management database for any prior incidents involving the same
suspect animal-owner and/or animal. If prior incidents are discovered, a reference to
such priors shall be included in the current investigation report.
g. IHS officers and/or employees shall obey subpoenas and notify the relevant Public
Agency at the earliest opportunity of any scheduling conflicts that may prevent the
appearance of a subpoenaed IHS employee at a scheduled court date or meeting.
h. The Public Agency shall notify IHS at the earliest opportunity of any changes, delays,
or cancellations of any court hearings or meetings to which the IHS employee is
subpoenaed or scheduled to attend.
i. IHS shall provide to the Public Agency an accurate telephone contact list containing
the names, titles and direct office telephone numbers of IHS CEO, CFO, Director of
Animal Control, Dispatch and Night Dispatch, and the work cell phone numbers, if
any, for all Animal Control Officers. IHS shall provide the Public Agency updated
contact lists within thirty (30)days of any changes.
j. All IHS staff, including, without limitation: Animal Control Officers, and animal
welfare dispatch staff,shall return all telephone messages and emails within forty-eight
(48)hours of receipt of the message or email.
k. All Public Agency staff shall return all telephone messages and emails from IHS
employees within forty-eight(48)hours of receiving the message or email.
B. Emergency Services.
1. Hours and Days of Emergency Services. Emergency services shall operate twenty-four
(24)hours per day, seven(7)days per week.
2. Staffing. IHS employee staffing levels shall be sufficient to provide on-going emergency
services to the Public Agency. For purposes of this Agreement, "Emergency Services"
shall include field calls for the following:
a. Injured stray dog or cat;
b. Dog bite or cat bite with animal still at-large;
c. Dog bite of such severity to require quarantine of the animal;
d. Vicious or threatening dog with the dog still at-large, constituting a threat to persons
or domesticated animals;
e. Animal, caught in a trap that is making a disturbance,or that is injuring itself;
f. Dog, cat, or livestock causing traffic safety issue;
g. Animal cruelty violations;
h. Dangerous animal at-large;
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i. Exotic animals and wildlife;
j. Multiple calls received on the same non-emergency animal-related problem (IHS
officer to be on-call, and police dispatch will evaluate the circumstances to determine
whether to respond); and
k. Request from a law enforcement agency, received after the hours of regular
enforcement services, for assistance with an animal.
C. IHS Employee Training.
1. New Hires. All new IHS Animal Control Officers and Dispatchers shall be provided
adequate training by IHS. Such professional training shall include, without limitation:
citation writing, incident report writing, witness interviewing and investigation skills,
evidence collection, case management, preparation for court appearances, and court
testimony.
2. On-Going Training. IHS shall provide on-going training to its IHS Animal Control
Officers and Dispatchers for any gaps in skill sets and to address issues raised by the Public
Agency regarding the performance of humane services by IHS in their jurisdictions.
III. Animal Welfare Services. IHS shall provide animal welfare services within the respective
territorial limits of the Public Agency, including investigating complaints, responding to calls for
service, patrolling (as time and personnel permit), issuing citations to suspected violators and
following through by appearing to testify in court as appropriate, apprehending and impounding
stray and other animals, picking up dead or injured animals within the public areas within the
respective territorial limits of the Public Agency.
A. General Animal Welfare Services. IHS employee staffing levels shall be sufficient to provide
the on-going general animal welfare services within the jurisdictions of the Public Agency as
follows:
1. Impoundment of free-roaming animals to protect the public from animal attacks,bites,and
accidents caused by such free-roaming animals.
2. Protection of public health through animal disease surveillance in conjunction with the
Idaho Department of Health and Welfare.
3. Quarantine of disease-suspect and bite case animals.
4. Participation in local disaster planning to address animal-related issues.
5. Protection of animals by:
a. enforcement of cruelty to animals' statutes and codes;
b. transport of strays to IHS's shelter;and
c. the transport of injured animals to IHS's veterinary hospital or other critical care
facilities.
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6. Removal and disposition of dead animals,whether wild or domesticated,from public areas
of the Public Agency's jurisdictions.
7. Coordination with appropriate governmental agencies, private entities, and volunteer
service groups to respond to reports of injured wild animals and provide transportation of
such animals to veterinary hospitals or local wild animal rehabilitation facilities. IHS to
act as a liaison in these cases(rather than referring the public to a different agency or entity)
to create a great customer service experience and to ensure that animals are safe.
8. The provision of field services include, without limitation, responding to the following
complaints and calls for service:
a. dog at large;
b. trapped dog(or other animals);
c. livestock at large;
d. excessive dog barking;
e. unlicensed dog;
f. dog or cat without rabies vaccination;
g. dogs threatening a person or domestic animal;
h. dog or cat bite;
i. injured or sick stray dog, cat,or other animals(including wild animals);
j. abandoned or mistreated animal;
k. negligently confined animal;
I. animal cruelty or neglect;
m. dead dog, cat, or other animals(including wild animals);
n. private kennel inspection;
o. prohibited or dangerous mammal or reptile investigation; and
p. unsanitary premises(e.g., excessive animal waste inspection).
B. Shelter Services.
1. Hours and Days of Shelter Services. Shelter Services shall be open to the public seven 1
(7)days per week from 10:00 a.m. to 6:00 p.m.
2. IHS employee staffing levels shall be sufficient to provide the on-going shelter services for
the Public Agency. For purposes of this Agreement, "Shelter Services"shall include:
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a. Maintaining a lost and found program for animals.
b. Holding stray or lost animals in accordance with the applicable Public Agency's
ordinance.
c. Examining stray and lost animals for licenses or identification chips, and if a license
or chip is found,to make a reasonable attempt to return such animal to its owner.
d. Coordinating with IHS's veterinary clinic to ensure that all dogs and cats are spayed
or neutered prior to adoption.
C. Inspection of Breeding Operations. IHS shall assist in the inspection of breeding operations,
pet stores,and vendors of pets for compliance with any Public Agency's applicable ordinances.
IV. Promotion of Responsible Animal Ownership.
A. Promotion of Animal Code Compliance. 1HS shall provide services designed to support the
goal of responsible animal ownership in the respective territorial limits of the Public Agency,
including, without limitation, public information and education, making recommendations for
needed changes in policies, fees, ordinances and legislation, and other community animal
welfare matters. IHS shall strive to reduce animal-related violations and increase voluntary
compliance with animal-related provisions. This goal may be achieved by vigorous and prompt
animal code enforcement, public education, and positive reinforcement for responsible pet
owners who abide by the law.
B. Reduction in Surrender, Impoundment,and Euthanization of Animals. The Parties shall
seek to reduce the number of animals surrendered and impounded at the IHS shelter and
subsequently euthanized. For purposes of this Scope of Service and the underlying Agreement,
an'`Impounded Animal"is any animal picked up by IHS, a Public Agency, or a private citizen
and then delivered to IHS.
C. Humane Education Classes. IHS shall provide court-ordered humane animal education
classes to individuals convicted of animal cruelty and neglect regularly(no less frequently than
every sixty(60)days). IHS may charge a fee for such humane animal education classes,which
is paid by the individuals who attend such classes.
D. Promote Animal Adoptions; Spay and Neuter. To maximize the live-release rate of animals,
IHS will make reasonable efforts to promote animal adoptions. IHS shall continually educate
the public (with special educational outreach provided by IHS to local youth) regarding the
benefits of spaying or neutering pets.
E. Promote Dog License Code Compliance. IHS shall promote citizen compliance with the
Public Agency's dog license ordinance provisions through participation in and cooperation
with such Public Agency's licensing programs.
F. IHS Recommendations to Public Agency. IHS may provide the Public Agency with written
recommendations for amendments to such Public Agency's animal-related ordinances in
writing. Whether to accept and adopt such recommendations is in the sole discretion of the
Public Agency.
V. Recordkeeping; Reports and Documentation; Operating Procedures.
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A. Recordkeeping. IHS shall prepare and maintain complete and accurate records regarding the
performance of Scope of Services, including, without limitation, detailed annual operating
expenses records and the disposition of Impounded Animals. IHS shall account for services
under this Agreement separately from other functions to the extent administratively feasible
and shall provide a reasonable basis for allocated costs.
1. Operating Expense Records. IHS shall maintain accurate and complete records of its
operating expenses in connection with the Scope of Services. The records shall be
maintained in such a manner that IHS can provide information about its animal
enforcement operating expenses separately from its other operations for the Public Agency.
2. Fees Reconciliation Records. IHS shall maintain accurate and complete records of the
fees it collects on behalf of the Public Agency. Each year as part of its annual report to the
Public Agency, IHS shall accurately reconcile all the fees on behalf of the Public Agency
for the purpose of calculating the offset amount of the Public Agency's paid portion of
IHS's annual operating expenses.
B. Annual Report. IHS shall provide a written annual report, no later than January 31 st of each
year to the Public Agency. The annual report shall be written in the format provided in
Schedule 1, attached hereto and incorporated by reference, and share information regarding
IHS's operational expenses, collection and reconciliation of fees, provided service levels, and
education efforts provided to the Public Agency for the prior twelve (12) months. IHS shall
maintain books, records, reports, and accounts adequate to allow the auditor to fully evaluate,
assess and audit IHS's performance of the Scope of Service, as provided further in Section E
of the Agreement.
1. In-Person Presentation to Public Agency. The Public Agency may request IHS to
present the annual report or a subsequent report to its governing body(i.e., Mayor and City
Council or Board of County Commissioners) at a public meeting. The in-person
presentation shall occur within thirty(30)days of the request.
2. Target Service Levels Documentation. Part of the annual report to the Public Agency
shall include documentation showing the current service levels in the Public Agency's
jurisdiction in comparison to a three-year average baseline and provide projected target
service levels for the next twelve(12)months. The documentation shall include statistical
information with respect to the following services:
a. number of field calls within the jurisdiction of the Public Agency, sorted by call
category;
b. IHS shall make available to the Public Agency the raw data of IHS Animal Control
Officer response times to the calls for service upon request. Beginning from January
1,2020, IHS shall calculate and provide the average response times to calls for service
within the jurisdiction of the Public Agency;
c. number of citations issued for animal code violations;
d. number of reports written and routed for prosecutor screening;
e. number of Impounded Animals;
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f. number of days Impounded Animals were boarded;
g. number of Impounded Animals returned to the owner;
h. number of animals adopted;
i. number of dog licenses sold by IHS;
j. number of spay and neuter procedures performed;
k. number of volunteer hours logged;
1. number of animals fostered; and
m. number of live-release rates for dogs and cats.
C. Requested Reports and Documentation. The Public Agency may request that IHS provide
reports or documentation in addition to the annual report as may be necessary to assist the
Public Agency in its fiscal year-end budgeting process. IHS shall timely respond to all Public
Agency requests for additional reports and documents; which requests shall not be made more
frequently than once every three(3)months by any Public Agency.
D. Standard Operating Procedures. IHS shall develop internal standard operating procedures
and policies ("SOPs") related to the services provided under this Agreement, to be completed
no later than December 31, 2020. All applicable IHS employees are to be trained on these
SOPs. Upon request, IHS shall produce a current and accurate written copy of these SOPs.
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SCHEDULE 1
FORM OF ANNUAL REPORT
Idaho Humane Society Annual Statistics
Date:January ,20
Ada County Kuna Boise Meridian Combined Total
City/County Field Calls divided by category:
Aggressive
Attack
Barking
Bite
Dead/Injured
Dog at Large
Large/Small Animal Cruelty/Neglect
Miscellaneous
Pickup-Cat
Pickup-Dog
Total amount of calls
IHS average response times to Calls for Service
Number of citations issued for Animal Code violations
'Number of reports written and routed for prosecution
Nc tuber of animals handled
'Number of animals impounded
Average number of boarded days per animal
Number of animals returned to owner
Live-Release rate total
Cats
Dogs
Number o`spay/neuter procedures performed
Number of animals fostered
Number of animals adopted
Number of city licenses sold by IHS
Number of volunteer hours logged
Signature Date
SCHEDULE
SCHEDULE 2
DOG LICENSING FEES PER PUBLIC AGENCY
The animal licensing fees that IHS collects on behalf of the Public Agency shall be collected,
applied, or remitted as follows:
Eagle: IHS shall have non-exclusive rights to collect animal licensing and impound fees according
to the fee schedule adopted by the Eagle City Council. For all the licenses and impound fees IHS
collects on behalf of the City of Eagle, IHS shall remit the accrued amounts to the City of Eagle on
or before the fifteenth (15t1) day of the of the following calendar month during the Term of this
Agreement.
SCHEDULE